Shipping & Delivery
We ship world wide!
We offer free shipping in the continental U.S.
Shipping fees apply to Alaska, Hawaii and international orders.
Faster shipping speed is available at checkout for an additional charge.
As soon as your order has shipped, we'll notify you by email providing you with the tracking information for your package!
U.S. orders ship USPS economy and will arrive within 5-8 business days. If you selected "First Class" shipping at checkout, you order will arrive within 3 business days.
The estimated delivery time is determined based on the delivery location.
International orders ship by DHL express. Shipping speeds vary and will be calculated at checkout.
Returns & Exchanges
You can return your product within 30 days of purchase.
If you would like to make a return request, please email us here and provide your order number and the item(s) that you would like to return.
You can exchange your product within 30 days of purchase.
If you would like to exchange your product, please email us here and provide your order number and the item(s) that you would like to exchange.
Yes. Your product comes with a 2-year warranty. Activate your product's warranty by registering your product here.
Allegro uses Directional Audio Technology to deliver enhanced panoramic sound via Air Conduction. Allegro speakers direct the sound waves towards your ears, maximizing sound to you, while minimizing the sound that others can hear.
Allegro does not go inside or over your ear canal, keeping your ears open to hearing the environment around you.
1. Fully charge your Allegro when you take it out of the box. Allegro comes charged but it is important to fully charge it first.
2. Power on and Pair Allegro for the first time by pressing the Smart button located on the right earpiece for 3 seconds. Allegro will voice prompt you with “Power On/Pairing and the LED light will blink green and white.
3. Navigate to your devices Bluetooth setting and select Allegro to finish the connection process.
After initial setup, power on and power off the device by using the smart button control. To Power On, press and hold the Smart Button for 3 seconds. Allegro voice assistant will notify you "Power On, Paired." To turn off Allegro, press and hold the Smart Button for 5 seconds.
The Bluetooth connection for Allegro has a reliable range of up to 30 ft (10 meters). Connection distance and performance can be affected by obstacles such as walls or metal, interference from Wi-Fi® or other wireless devices, and the Bluetooth range of the connection device(s).
Allegro can be connected to one device at a time, but can keep track of the last seven devices they have been connected to, dropping the least recently used when a new one is paired.
When powered on, Allegro searches for and connects to the most recently connected active Bluetooth-enabled device. If that device is unavailable, Allegro will attempt to connect to the next most recently connected device.
If you wish to connect to another device, either disconnect the most recent device from Allegro via the device Bluetooth App and start the pairing process over again with the new device. Until you hear “paired”, and the status light is a solid white.
Yes. Allegro’s microphone are designed for excellent sound and noise suppression. They allow you to make and receive calls, as well as access your phone’s default voice assistant like Google Assistant or Siri.
To answer a call, press the Smart Button one (1) time.
To hang up a call, press the Smart Button one (1) time.
To reject a call, press the Smart Button two (2) times (double press).
If you have an Android device and have downloaded our Native Voice App, you can use Native Voice to control numerous functions on your phone (volume open, close apps, etc.) with just your voice.
Triple Press (press the Smart button 3x) to access Siri on an iOS device or Google Assistant on an Android device.
You can control the volume of Allegro in two ways:
1. Voice assistant: Triple Press (3x) the Smart Button to control volume via your device’s voice assistant.
2. Bluetooth device: Use the volume controls on the connected Bluetooth device, such as the buttons on your smartphone or the volume slider in a music app.
Yes. Allegro is designed to fit comfortably with typical helmets, glasses, sunglasses, and earrings. For best fit, we recommend that you put Allegro on first and then your helmet, glasses or other items.
Lift the weather door located on the front of the right earpiece. Charge Allegro with the supplied micro-USB cable.
The status light will blink white to indicate that Allegro is charging. When the light is solid white, Allegro is fully charged.
Allegro will charge from depleted to full in about 1.5 hours and provide approximately 5 hours of continuous play time.
Yes. Allegro is designed for your active lifestyle and will reliably power through workouts and weather. Allegro is IPX5 waterproof rated and will repel sweat and moisture; however, Allegro should not be submerged in water or left out in a wet environment.